Amrhein and Associates Inc.

Don't Set Your Watch, Set Your Priorities (time management)
Contrary to common belief, the key to effective time management is not efficiency but effectiveness. Don’t focus on doing things right, focus on doing the right things! But how do you know the difference? This seminar will provide a method for determining your own goals and objectives, and how that foundation leads to setting priorities that separate the “merely urgent” from the truly important.

Planning and Goal Setting
As a wise sage once said, “If you don’t know where you’re going, you’ll probably end up somewhere else.” Far too many people are so focused on the next sale, they have no idea the path to failure may be paved with sales that should never have been made. Knowing the difference between goal-oriented activities and merely “running like mad but getting nowhere” is the heart of this seminar. Included are steps to effective planning, goal-setting and priority management, all illustrated with producer-specific examples.

Training and Development

Fun and Effective Public Speaking and Presentations(Also known as “You Have Nothing to Fear But Yourself”)
Why is speaking in public still the #1 fear of human beings? Yet the ability to be in front of a group, from 4 to 400, and deliver your message is an extremely valuable talent. This seminar, designed for the non-professional speaker, provides the tools and techniques honed over thousands of such presentations. Included are tips on style, humor, subject matter, preparation, organization of your materials, and tailoring your message to your audience. You’ll leave with a great deal more understanding, and hopefully comfort, in the possibilities awaiting your willingness to stand up and give it a go!

Marketing: Method or Madness (marketing for small organizations, associates) Designed primarily for associations and smaller organizations, this seminar illustrates most businesses possess little understanding marketing as more than buying ads and putting your agency name on the windows. Marketing requires an complete analysis of your organization, where you want it to go, your options for getting it there, and who your true prospects are. This seminar works through each of those topics, with the steps to take and the pitfalls to avoid.

Building A Customer Centric Organization Building A Customer Centric Organization
Truly effective customer service isn’t just learning how to deal with difficult people, answer the phone by the third ring, and smile even when irritated. It’s about creating an agency environment centered upon the customer, from the top management level. Learn how many agencies defeat any chance of success with agency procedures and policies that torpedo the staff’s ability to deliver truly outstanding service. Then see how to avoid their mistakes (and fate) within your own organization.

Bloodlines and Birthdates: Gen X, Families and the Future of Your Organization
Bloodlines and Birthdates: Gen X, Families and the Future of Your Insurance AgencyThey are millions strong, and solidly underway in establishing careers and changing society. Yet how well do you understand the current and future impact of Generation X on your agency? And what further complications arise if the Xers you are struggling to understand are members of your own family and the potential future of your organization? Focused upon internal agency growth, perpetuation and leadership, this seminar provides a framework for understanding the overall generational traits shared by Xers, the possibilities (and challenges) these traits bring to your agency, and how understanding and embracing the value brought by this generation can ensure agency success far into the future.

Strategic Planning

It's the People, Stupid! Strategies for the Wired World